41 lines
1.3 KiB
Python
41 lines
1.3 KiB
Python
"""Ticket service for creating ticket interfaces."""
|
|
|
|
import logging
|
|
from typing import Dict, Any, Optional
|
|
from modules.interfaces.interfaceTicketObjects import _createTicketInterfaceByType
|
|
|
|
logger = logging.getLogger(__name__)
|
|
|
|
|
|
class TicketService:
|
|
"""Service class for ticket interface operations."""
|
|
|
|
def __init__(self, serviceCenter=None):
|
|
"""Initialize ticket service with service center access.
|
|
|
|
Args:
|
|
serviceCenter: Service center instance for accessing other services
|
|
"""
|
|
self.serviceCenter = serviceCenter
|
|
|
|
async def _createTicketInterfaceByType(
|
|
self,
|
|
taskSyncDefinition: Dict[str, Any],
|
|
connectorType: str,
|
|
connectorParams: Optional[Dict[str, Any]] = None
|
|
):
|
|
"""Create a ticket interface by type with the given parameters.
|
|
|
|
Args:
|
|
taskSyncDefinition: Field mapping definition for ticket synchronization
|
|
connectorType: Type of connector (e.g., "Jira", "ServiceNow")
|
|
connectorParams: Optional parameters for the connector
|
|
|
|
Returns:
|
|
Ticket interface instance
|
|
"""
|
|
return await _createTicketInterfaceByType(
|
|
taskSyncDefinition=taskSyncDefinition,
|
|
connectorType=connectorType,
|
|
connectorParams=connectorParams
|
|
)
|